If you can get an identical product cheaper elsewhere, we will be happy to offer it to you at the same price and you will receive the Batronix service in addition.
Send us the supplier's written offer or the website where the product is offered at a lower price to benefit from this guarantee.
The best price guarantee does not apply to offers from remaining stock or excess stock or to offers from countries outside the EU.
We grant all customers (including commercial customers) a 30-day right of return from receipt of the goods. If you do not like a product 100%, you can simply return it and we will refund the purchase price.
Please ensure that the goods are returned to us in the original packaging, with all accessories and without any signs of use or stubborn 'scents'!
Excluded from the extended right of return are device options installed/enabled by you, ICs and special items procured especially for you.
These conditions only apply to our extended right of return. The conditions for the statutory right of withdrawal remain unaffected and can be found in our General Terms and Conditions.
We offer you the best possible advice before the purchase and free support after the purchase. Our team knows the products, has direct access to the most popular products and is happy to use them themselves.
As a manufacturer of programming devices, we have extensive know-how in electronics development that a mere dealer cannot offer you. With this know-how, we can advise you comprehensively and in detail.
As a specialist dealer, we can include the best products from other manufacturers in our delivery programme. This allows us to offer you a much more extensive delivery programme than a pure manufacturer. This means we can always offer you an optimal solution for your application and are not limited to our own brand.
For over 20 years, we have specialised in programming, measuring and power supply devices as well as soldering technology. During this time, our team has acquired extensive know-how from which you can benefit.
We are also there for you after the purchase. If you have any questions, please do not hesitate to contact us. Should a device ever fail, we will stand by the devices' warranty and ensure a quick repair or send you a replacement device.
Your satisfaction is of particular importance to us. That's why we try to solve every problem accommodatingly. See for yourself and take a look at our reviews
We have a large part of the common products in stock in sufficient quantities. This means that we can dispatch most orders as soon as we receive them. Please pay attention to the stock icons that you see with each product.
We ship climate-neutral with DHL GOGREEN and UPS Carbon Neutral and pay attention to environmentally friendly and sustainable packaging materials.
We offer standard, cash on delivery or express shipping via DHL and UPS. The online shop shows you the possible shipping methods and shipping costs for your delivery address in the order process. We ship worldwide and have already delivered to over 150 countries in recent years.
If your company has a contract with a shipping service provider such as DHL, UPS, Fedex or TNT, you can instruct them to collect your order at your expense after consulting our customer service. You can also collect your order from us in person. In this case, please briefly discuss your visit with our support, as we do not operate a retail shop.
From a value of goods of 200 euros (net), we do not charge any shipping costs within all EU countries. This applies to standard deliveries with the parcel services DHL and UPS. Express and cash on delivery shipments are excluded.
For orders below this value and for deliveries outside these countries, our online shop will only charge you fair shipping costs, which are based on our own costs.
You can also view the shipping costs without having to add products to the shopping cart first: Online Shipping Cost Calculator
You can choose between payment on prepayment (with 1% discount), PayPal, credit card, instant transfer and cash on delivery.
We currently offer ordering on account (after delivery) for customers in Belgium, Denmark, Germany, the Netherlands, Austria and Switzerland. It is possible for private and business customers and can also be used by new customers without prior registration. We reserve the right to refuse delivery on account and offer you one of our other payment methods if the credit check is negative. The invoice must be settled by bank transfer within 30 days of receipt of the goods without deduction of any discount.
Our products are already being used successfully by over 70,000 customers in more than 150 countries. In addition to many medium-sized companies, the big players in the industry as well as public authorities and institutes also value us. You can find a list of our well-known customers and the countries to which we have already delivered here: References.