Innovative Tools. Excellent Service.

Privacy policy

The office responsible for data processing is:

Batronix GmbH & Co. KG
Handelsweg 16
24211 Preetz
Germany

Email: service@batronix.com

Phone: +49 4342 90786-0

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below you will find detailed information about the handling of your data.

1. Access data and hosting

You can visit our site without providing any personal information. Each time you access our website, our web servers only automatically save a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. Access data are evaluated exclusively to ensure the trouble-free operation of the site and to improve our services. In the context of a balancing out of interests this serves to protect our overriding legitimate interests in a correct presentation of our offer in accordance with art. 6 par. 1 sub. 1 lit. f) DSGVO (=GDPR). All access data is deleted no later than seven days after you have finished visiting the site.

1.1 Hosting

The services for hosting and displaying the website are partly provided by our service providers within the framework of order processing. Unless otherwise stated in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact options provided in this privacy policy.

2. Data processing for contract execution and for contacting us

2.1 Data processing for contract execution

For the purpose of contract processing in accordance with art. 6 par. 1 sub. 1 lit. b) DSGVO, we collect personal data if you voluntarily provide it as part of your order. Mandatory fields are marked as such, as in these cases we absolutely need the data for the processing of the contract and we cannot send the order without them. Please refer to the respective input form to find out which data is collected.

Further information on the processing of your data, in particular the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. Once the contract has been fully processed, your data will be blocked for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with art. 6 par. 1 sub. 1 lit. c) DSGVO, unless you have expressly consented to the further use of your data in accordance with art. 6 par. 1 sub. 1 lit. a) DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.2 Customer account

Insofar as you have given us your consent pursuant to art. 6 par. 1 sub. 1 lit. a) DSGVO by deciding to open a customer account, we will use your data for the purpose of opening the customer account as well as for storing your data for future orders on our website. Deletion of your customer account is possible at any time and can be done either by sending a message to the contact mentioned in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to a further use of your data pursuant to art. 6 par. 1 sub. 1 lit. a) DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.3 Contact

In the context of customer communication, we collect personal data to process your enquiries in accordance with art. 6 par. 1 sub. 1 lit. b) DSGVO if you voluntarily provide us with this data when contacting us (e. g. via contact form or e-mail). Mandatory fields are marked as such, as in these cases we absolutely need the data to process your contact. Please refer to the respective input form to find out which data is collected. After your enquiry has been fully processed, your data will be deleted unless you have expressly consented to the further use of your data in accordance with art. 6 par. 1 sub. 1 lit. a) DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

Further information on the processing of your data, in particular the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. Once the contract has been fully processed, your data will be blocked for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with art. 6 par. 1 sub. 1 lit. c) DSGVO, unless you have expressly consented to the further use of your data in accordance with art. 6 par. 1 sub. 1 lit. a) DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

3. Data processing for the purpose of shipping

In order to fulfil the contract, we pass on your data to the shipping company commissioned with the delivery in accordance with art. 6 par. 1 sub. 1 lit. b) DSGVO, insofar as this is necessary for the delivery of the ordered goods.

4. Data processing for payment handling

We work with the following partners to process payments in our online shop: Technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction handling

Depending on the selected payment method, we transmit the data required for the processing of the payment transaction to our technical service providers, who act for us within the scope of order processing, to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for the processing of the payment. This serves the fulfilment of the contract according to art. 6 par. 1 sub. 1 lit. b) DSGVO. In some cases, the payment service providers collect the data required for payment processing themselves, e.g. on their own website or through technical integration into the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact details provided in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and optimization of our payment processes.

If necessary, we provide our service providers with further data, which they use together with the data required for payment processing as our order processors for the purpose of fraud prevention and optimisation of our payment processes (e.g. invoicing, processing of payment objections, accounting support). Pursuant to art. 6 par. 1 sub. 1 lit. f) DSGVO, this serves to protect our legitimate interests in our protection against fraud or in efficient payment management, which outweigh our interests in the context of a balancing of interests.

4.3 Credit check

If we make an advance payment (in the case of purchase on account), we obtain information on identity and creditworthiness from specialised service providers (credit agencies). For this purpose, we transmit your personal data required for the credit assessment to:

Creditreform Boniversum GmbH
Hammfelddamm 13
41460 Neuss
Germany

This serves to protect our legitimate interests according to art. 6 par. 1 sub. 1 lit. f) DSGVO, which prevail in the context of a balancing of interests, to assess the creditworthiness and willingness to pay of our potential customers in the run-up to the conclusion of the contract and thus to avoid purchase price defaults and is necessary for the conclusion of the contract according to art. 22 par. 2 lit. a) DSGVO. Appropriate measures are taken into account to protect your rights, freedoms and legitimate interests. You have the opportunity to express your point of view and object to the decision by contacting the contact options provided in this privacy policy. After the contract has been fully processed, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

4.4 Involvement of a lawyer in case of overdue payments

We will pass on your data to a lawyer commissioned by us (Jörg Zunk, Seeweg 9, 24211 Honigsee) if our request for payment is not settled despite prior reminders by Email and postal service. In this case, the debt will be collected directly by the lawyer. This serves the fulfilment of the contract according to art. 6 par. 1 sub. 1 lit. b) DSGVO as well as the protection of our legitimate interests in an effective assertion or enforcement of our payment claim according to art. 6 par. 1 sub. 1 lit. f) DSGVO.

5. Advertising by email, mail

5.1 Email newsletter with registration

If you register for our newsletter, we will use the data required for this purpose or separately communicated in order to regularly send you our email newsletter based on your consent pursuant to art. 6 par. 1 sub. 1 lit. a) DSGVO. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the list of recipients unless you have expressly consented to the further use of your data in accordance with art. 6 par. 1 sub. 1 lit. a) DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

5.2 Email newsletter without registration and your right to object

If we have received your email address in connection with the sale of a product or service and you have not objected to this, we reserve the right, based on Section 7 (3) of the German Unfair Competition Act (UWG), to regularly send you offers by email about similar products from our range that have already been purchased. This serves to protect our legitimate interests in advertising to our customers, which are outweighed by our interests.

You can object to this use of your email address at any time by notifying the contact option stated in this data protection declaration or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs according to the basic rates.

After unsubscribing, we will delete your email address from the distribution list, unless you have expressly consented to the further use of your data pursuant to art. 6 par. 1 sub. 1 lit. a) DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

5.3 Sending requests for a review by email

If you have given us your express consent to do so during or after your order in accordance with art. 6 par. 1 sub. 1 lit. a) DSGVO, we will use your email address to ask you to submit a rating of your order via the rating system we use. This consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or via a link provided for this purpose in the request for a rating.

5.4 5.4 Advertising by post and your right to object

In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e. g. to send you interesting offers and information about our products by post. This serves to protect our legitimate interests in addressing our customers in an advertising manner according to art. 6 par. 1 sub. 1 lit. f) DSGVO, which outweigh our interests. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this data protection declaration.

6 Cookies and other technologies

6.1 General information

We use technologies on various pages, including so-called cookies, to make visiting our website more attractive and to enable the use of certain functions. Cookies are small text files that are automatically stored on your computer. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your computer and enable us to recognise your browser on your next visit (so-called permanent cookies).

We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process the IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping basket). Within the framework of a balancing of interests, this serves overriding legitimate interests in an optimised presentation of our offer pursuant to art. 6 par. 1 sub. 1 lit. f) DSGVO.

In addition, we use technologies to comply with legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analytics and online marketing. Further information on this, including the respective legal basis for the data processing, can be found in the following sections of this privacy policy.

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

Insofar as you have consented to the use of the technologies pursuant to art. 6 par. 1 sub. 1 lit. a) DSGVO, you may revoke your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can also access the following link.

However, if you do not accept cookies, this may result in limited functionality of our website.

6.2 Use of a consent manager tool to manage consents

On our website, we use a consent manager tool to inform you about cookies and other technologies that we use on our website and to obtain, manage and document your consent, if required, to the processing of your personal data by these technologies. This is necessary pursuant to art. 6 par. 1 sub. 1 lit. c) DSGVO in order to comply with our legal obligation pursuant to art. 7 (1) DSGVO to be able to prove your consent to the processing of your personal data to which we are subject. After you submit your cookie declaration on our website, our web server stores your IP address, date and time of your declaration, browser information, language and URL from which the declaration was sent, as well as information about your consent behaviour. In addition, a cookie is set that contains the information about your consent behaviour. Your data will be deleted after 365 days, unless you have expressly consented to a further use of your data pursuant to art. 6 par. 1 sub. 1 lit. a) DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

7. Use of cookies and other technologies for web analysis and advertising purposes.

7.1 Use of cookies

Insofar as you have given us your consent in accordance with art. 6 par. 1 sub. 1 lit. a) DSGVO, we use the following cookies and other third-party technologies on our website. After fulfilment of the purpose and termination of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. You can find more information on your revocation options in the section "Cookies and other technologies". Further information, also on the basis of our cooperation with the individual providers, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact options provided in this data protection declaration.

7.2 Use of Google services for web analysis and advertising purposes

We use the technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google") described below. The information automatically generated by the use of Google technologies about your use of this website is generally transmitted to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation with them is based on the standard data protection clauses of the European Commission. If your IP address is collected by Google technologies, it will be shortened by activating IP anonymisation before being stored on Google's servers. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there. Unless otherwise stated for the individual technologies, data processing is carried out based on an agreement concluded for the respective technology between jointly responsible parties pursuant to art. 26 DSGVO. Further information on data processing by Google can be found in Google's privacy policy.

7.2.1 Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information on the use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. Google will not associate your IP address with any other data held by Google. Data processing is carried out on the basis of an order processing agreement by Google.

For the purpose of optimised marketing of our website, we have activated data sharing for "Google products and services". This allows Google to access the data collected and processed by Google Analytics and use it to improve Google services. The data release to Google within the scope of these data release settings takes place on the basis of an additional agreement between the data controllers. We have no influence on the further data processing by Google.

For web analysis and advertising purposes, the so-called DoubleClick cookie is used via the Google Analytics extension function, which enables the recognition of your browser when visiting other websites. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

7.2.2 Google Ads

For advertising purposes in Google's search results and on third-party websites, the so-called Google remarketing cookie is set when you visit our website, which automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information and information on your use of our website) and by means of a pseudonymous cookie ID and on the basis of the pages you visit. Any further data processing will only take place if you have activated the "personalised advertising" setting in your Google account. In this case, if you are logged in to Google while visiting our website, Google uses your data together with the data from Google Analytics to create and define target group lists for cross-device remarketing.

7.2.3 YouTube video plugin

For the integration of third-party content, data (IP address, time of visit, device and browser information) is only collected via the YouTube video plugin in the extended data protection mode used by us, transmitted to Google and processed by Google when a video is played.

8. Integration of the Trusted Shops seal of approval/ other widgets

Trusted Shops widgets (e. g. Trusted Shops Trustbadge) are integrated on this website in order to display the services of Trusted Shops (e. g. seal of approval, collected ratings) and to offer shoppers products from Trusted Shops after they have placed an order.

This serves to protect our legitimate interests in optimal marketing by enabling secure shopping in accordance with art. 6 par. 1 sub. 1 lit. f) DSGVO, which outweigh our interests. The trust badge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne (Trusted Shops), with which we are jointly responsible for data protection pursuant to art. 26 DSGVO. Within the scope of this data protection notice, we inform you below about the essential contractual contents pursuant to art. 26 (2) DSGVO.

The trust badge is provided within the framework of joint responsibility by a US CDN provider (content delivery network). An appropriate level of data protection is ensured by standard data protection clauses and further contractual measures. Further information on the data protection of Trusted Shops GmbH can be found here.

When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the call-up, the amount of data transferred, the requesting provider (access data) and documents of the call-up. The IP address is anonymised immediately after collection so that the stored data cannot be assigned to you personally. The server log files are stored in a security database for the purpose of analysing security problems and are automatically deleted or anonymised no later than 90 days after they are created. This serves the legitimate interests of us and Trusted Shops in accordance with art. 6 par. 1 sub. 1 lit. f) DSGVO for the prevention of abuse and fraud, for the optimisation of offers and websites, as well as for ensuring the trouble-free operation of the website or the Trustbadge or other widgets of Trusted Shops.

Further personal data is transmitted to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or if you have already registered to use them. For this purpose, personal data is automatically collected from the order data. The check whether you as a buyer are already registered for the use of the products is carried out automatically based on a neutral parameter, the email address hashed via a cryptological one-way function. The email address is converted into this hash value, which cannot be decrypted by Trusted Shops, before it is transmitted. After checking for a match, the parameter is automatically deleted.

The purpose is to check whether you are already registered for services with Trusted Shops GmbH and is therefore necessary to fulfil our and Trusted Shops' overriding legitimate interests in the provision of the respective buyer protection related to the specific order and the transaction-related rating services pursuant to art. 6 par. 1 sub. 1 lit. f) DSGVO. If so, further processing will take place in accordance with the contractual agreement concluded between you and Trusted Shops. If you have not yet registered for the services, you will subsequently be given the opportunity to do so for the first time. Further processing after registration also depends on the contractual agreement with Trusted Shops. If you do not register, all transmitted data will be automatically deleted by Trusted Shops and a personal reference will no longer be possible.

Within the framework of the joint responsibility existing between us and Trusted Shops GmbH, please contact Trusted Shops GmbH, whose contact details can be found here, primarily in the event of data protection questions and to assert your rights. Further information on data protection can be found here. Irrespective of this, you can also contact us at any time using the contact options provided in this data protection declaration. Your enquiry will then be forwarded to the other responsible party for a response, if necessary.

9. Social media

9.1 Social Plugins from Facebook, Twitter, Instagram, Pinterest

Social plugins from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when you call up our website. When you click on one of the buttons, the website of the respective social network opens in a new window of your browser and you can press the Like or Share button there, for example.

9.2 Our online presence on Facebook, Twitter, Instagram, Youtube.

Insofar as you have given your consent to the respective social media operator in accordance with art. 6 par. 1 sub. 1 lit. a) DSGVO, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the above-mentioned social media, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that may correspond to your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and setting options in this regard to protect your privacy, please refer to the data protection notices of the providers linked below. If you have any further questions, please do not hesitate to contact us.

Facebook is a service of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). Information automatically collected by Facebook Ireland about your use of our website on Facebook is usually transmitted to a server of Facebook, Inc. 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on the standard data protection clauses of the European Commission. Data processing in the context of a visit to a Facebook fan page takes place based on an agreement between jointly responsible parties pursuant to art. 26 DSGVO. Further information about Insights data can be found here.

Twitter is a service of Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("Twitter"). The information automatically collected by Twitter about your use of our online presence on Twitter is generally transmitted to a server of Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on the standard data protection clauses of the European Commission.

Instagram is a service of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually transmitted to a server of Facebook, Inc. 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on the standard data protection clauses of the European Commission. Data processing in the context of a visit to an Instagram fan page takes place based on an agreement between jointly responsible parties pursuant to art. 26 DSGVO. Further information on Insights data can be found here.

YouTube is a service provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is generally transmitted to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation with the USA is based on the standard data protection clauses of the European Commission.

10. Contact options and your rights

10.1 Your rights

As a data subject, you have the following rights:

  • In accordance with art. 15 DSGVO, you have the right to request information about your personal data processed by us to the extent specified therein;
  • In accordance with art. 16 DSGVO, you have the right to request the correction of inaccurate or the completion of your personal data stored by us without delay;
  • In accordance with art. 17 DSGVO, you have the right to request the deletion of your personal data stored by us, unless further processing is necessary for the following purposes:
    • the exercise of the right to freedom of expression and information;
    • the fulfillment of a legal obligation;
    • reasons of public interest; or
    • the assertion, exercise or defense of legal claims;
  • In accordance with art. 18 DSGVO, you have the right to demand the restriction of the processing of your personal data in situations where:
    • the accuracy of the data is disputed by you;
    • the processing is unlawful, but you object to its erasure;
    • we no longer need the data, but you require it for the assertion, exercise or defense of legal claims; or
    • you have objected to the processing in accordance with art. 21 DSGVO;
  • In accordance with art. 20 DSGVO, you have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format or to demand its transfer to another controller;
  • The right to lodge a complaint with a supervisory authority pursuant to art. 77 DSGVO. For this purpose, you can usually contact the supervisory authority of your usual place of residence or workplace or our company headquarters.

Right of objection

Insofar as we process personal data for the purpose of safeguarding our legitimate interests as described above, which prevail in the context of a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for the purpose of direct marketing, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object on grounds arising from your particular situation.

After exercising the right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is for the purpose of direct marketing. In this case, we will no longer process your personal data for this purpose.


10.2 Contact options

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data, as well as revocation of consent given or objection to a particular use of data, please contact us directly using the contact details provided in the imprint.